Hike makes our day to day operations smooth and reliable.
Feinerman's General Store, New Zealand
About Feinerman's General Store
Feinerman's General Store is a well established specialty retailer in New Zealand, known for its carefully curated range of products and strong focus on community and customer experience. Serving both in store and online customers, the store brings together quality everyday essentials with a welcoming local feel. With a growing product range and increasing operational demands, Feinerman's relies on systems that are dependable, easy to use, and built to support daily retail operations without friction.
The Challenge
Managing a specialty retail store involves constant coordination. Inventory needs to remain accurate, online and in store sales must stay aligned, and annual stock takes need to be completed efficiently. Before moving to a fully connected system, managing sales, inventory, ecommerce, and accounting across separate tools added unnecessary manual work. The team needed one platform that could bring everything together and simplify day to day operations.
“Everything we need to run the store day to day is in one place.”
How Hike Helped
A single connected system that supports daily operations, inventory accuracy, and online and in store selling.
- Reliable POS for everyday operations keeps checkout fast and consistent.
- Inventory that stays accurate — stock updates automatically, making annual stock takes simple.
- Online and in store sales stay in sync for a clear, accurate view of inventory.
- Seamless Shopify integration syncs products, stock levels, and orders.
- Xero integration syncs sales data directly, reducing manual accounting work.
- Access to new features through regular updates without changing systems.
The Results
Feinerman's General Store now operates with greater clarity and control. Inventory stays accurate, online and in store sales remain connected, and accounting is simplified through seamless integrations. With fewer manual processes and better visibility across the business, the team spends less time managing systems and more time focusing on customers.
More success stories
Hike and HikePay have given us more control and fewer mistakes
A family owned Newcastle health food store gains inventory control and reliable checkout with Hike.
Hike gives us the visibility we need to grow without losing control
A South African lighting and solar retailer-wholesaler connects every channel with Hike.
Hike has been fantastic for our business
A UK cricket and hockey specialist connects in-store, online, and marketplace sales on one system with Hike.