Hike has been fantastic for our business.
Mr Cricket Mr Hockey, United Kingdom
About Mr Cricket Mr Hockey
Mr Cricket Mr Hockey is a UK-based specialist retailer supplying cricket and hockey equipment, along with schoolwear and teamwear for clubs, schools, and sporting organisations. With over 15 years in business, the team serves customers both in store and online, offering expert product knowledge across cricket bats, hockey sticks, footwear, protective gear, clothing, accessories, and personalised teamwear. As the business continued to grow across retail, online sales, and marketplaces, the team needed a connected POS system that could support sales, stock, reporting, and integrations in one place.
The Challenge
As the business expanded, managing stock across in store, online, and marketplace sales became more complex. Processes that worked for a single sales channel were no longer enough to keep everything aligned. The team needed a modern POS system that could handle daily sales, stock management, reporting, and purchase order planning, and connect cleanly with Xero, all without slowing the business down during busy retail periods.
“Hike has definitely helped us save time and improve our efficiency.”
How Hike Helped
A cloud-based system that connects in store, online, and marketplace selling and keeps day-to-day operations running smoothly. As Merrick from Mr Cricket Mr Hockey puts it, Hike has definitely helped the team save time and improve their efficiency.
- Reliable POS for busy retail days keeps checkout fast and dependable when it matters most.
- Stock management across channels keeps inventory accurate in store, online, and across marketplaces.
- Marketplace-ready operations connect additional sales channels without extra manual work.
- Clear sales and stock data gives the team the visibility they need to make decisions.
- Purchase order forecasting supports smarter buying and restocking.
- Xero integration keeps sales and accounts in sync without double entry.
- Easy for staff to use, so the whole team gets up to speed quickly.
The Results
Mr Cricket Mr Hockey now runs on a connected POS system that supports in store sales, online orders, stock control, reporting, marketplaces, and Xero integration from one place. With Hike, the team saves time, works more efficiently, and has better access to the sales and stock data they need to serve customers and plan ahead. With operations connected and running smoothly, the business is well positioned to keep growing across every channel.
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