Hi everyone,
As we head towards to end of the year we continue to work hard on improving Hike. One of our most requested features – Customer Display Screen, is now available and there is a lot more we have added, so read more about our new features for September below!
On Account sales receipt template
(Supported plan: Hike Plus)
Hike has now added a dedicated receipt template for ‘On account’ sales. You can check it out in the Store Setup > Receipt Template area and customise the template to suit your needs.
This is very useful for printing specific sale related terms and conditions on receipts.
Additional Customer/Tax ID option for customers
(Supported plan: Hike Plus)
We’ve added a new data field ‘Customer/Tax ID’ for customer profiles. It helps you capture, highlight and display a customer’s legal ID where required. This allows you assign a Tax Number or a custom membership/registration number and then have this information printed out in your Receipt Template if required.
This is especially useful in countries where there are tax regulations requiring the display of a specific tax identification number in order to claim taxes back but it can also be used for a wide variety of purposes.
Purchase orders – Importing products via Barcode number
(Supported plans: All)
Purchase orders in Hike have become easier to manage, with the addition of being able to import products into your purchase orders by using Barcode numbers. This makes it even easier to update your purchase orders if your suppliers use Barcode numbers to keep track of the products being sent.
Additional rounding options
(Supported plans: All)
Additional rounding off options for sales orders are now available to all Hike users. With Hike’s existing userbase in 40+ countries (and growing), this helps us provide a better rounding solution to all our customers including for those currencies which don’t use decimals. Now you can use an option to round totals off to its nearest whole number if required.
Multiple email addresses per customer
(Supported plan: Hike Plus)
We understand how hard it is to manage customer contact emails (especially if it is a business with multiple contacts) so we have expanded the customer information fields to allow for up to 3 email addresses to be assigned for each customer.
Remove un-used Outlets & Registers
(Supported plans: All)
We’ve made it easier to manage the ‘Outlets and Registers’ added to your Hike store when you are converting from a trial to a paid subscription or if you are making changes to your business. You now have the option to remove any outlet or register from your Hike Store and update them as required.
Logo size options in Receipts
(Supported plans: All)
There is now more flexibility in selecting the size of your logo that is displayed on your Hike receipts. Simply go to your receipt template and select the Font Size settings and you will be able to adjust size of your logo too.
Parked paid orders can now have a fulfilment status
(Supported plans: All)
The functionality of Hike’s parked orders which have already been paid has been expanded to allow for a fulfilment status to be assigned to them. This is especially useful for cases where you may have received an order and payment but you need to fulfil and send the order at a later date. You can select the ‘Prompt for confirmation (fulfilled or not)’ option in the Store Setup > General > General Rules.
Tip/Surcharge calculated including tax
(Supported plans: All)
Additional flexibility has been added to the tips/surcharge feature to now allow your Hike Store to work out the amounts based on the tax inclusive sale total of the Sales Order. You can find this option in the Store Setup > General > Activate or remove features area.
Purchase Order retail pricing display options
(Supported plans: All)
You now have multiple options for the display of the retail pricing in your Purchase Orders. You can now choose whether to display the retail pricing in printed or emailed purchase orders or not at all.
Exporting store credit information
(Supported plan: Hike Plus)
Exporting information on customers who have Store Credit assigned your Hike Store is now possible, allowing you to store this information in a spreadsheet or PDF file for future reference. Simply go to Reporting > Customers > Store Credit then export all the Store Credit information, or select an individual customer to find out and export their Store Credit information.
New printer support (iPad): Star Micronics mC-Print3
(Supported plans: All)
The Hike Register app for iPad now supports the Star Micronics mC-Print3 thermal printer. The newest addition to Star Micronic’s thermal printer family, the mC-Print3 is 40% smaller than its predecessor TSP650, and supports more features, such as SteadyLAN that enables your iPad to connect to the internet via the printer, instead of WiFi. If you want to learn more about this model and its features, please refer to its two-page data sheet.
Hike Register app on iPads now connects to this printer using Bluetooth or LAN. For the detailed setup instructions, please refer to the support article here.
If you are interested in buying the printer, please contact our sales team.
New Avery label sheet support: Avery 4 x 8
(Supported plans: All)
To make Avery label printing more accessible to global customers, we’ve added support to a new Avery label sheet. The label size is 1-1/4″ x 1-3/4″, and you can print 32 labels on each sheet. Here’s the official template provided by Avery for this type of sheets.
Please note, though the new sheet support is available to customers of all subscription plans, the skip count feature is available to plus, one-store, and multi-store customers only.