Hello there, here we’re again brining you our best Hike point of sale ever. The theme of this update is ‘simplify and secure’. Here is the list without further ado:
Add new product from within the purchase orders
Supported plans: all
Got a new product delivery from supplier, so excited. When into Hike to add the product and realised it’s a new product so have to go back, create a product first and then come back to the purchase order to mark these new items as received.
How many steps do I need to add new products in Hike as per my supplier’s invoice?
Well, the answer is ‘only one’ – after this update. You can use the import function in the purchase order to create new products now.
After importing products into a purchase order, you will get the option to create the new products in the import log on the purchase order page, if the items in the file can’t be found in the current inventory of your store.
However, this is not the only way to add new products from a purchase order. With the help of a scanner, you can also achieve the same. Simply scan a new barcode, and you will be directed to the page to create a simple product with some basic information. The product is then added into the purchase order automatically. If you want to explore more on how a scanner can be used for purchases, please read Use A Barcode Scanner for Purchase Orders.
A blind stocktake
Supported plans: one store, multi-store Due to security reasons and aiming at a more accurate stock count, you might want your staff to perform a stocktake without knowing the expected count – how many are recorded in the system. You can achieve this in Hike by customising user permissions.
Without the permission “view expected quantity”, users will not be able to see the current stock level in a stocktake while they perform it.
If you are not so familiar with the stocktake feature in Hike and would like to explore it further, here’s a support article on how to do the count in Hike. If you have any questions about it, our chat support team is just one click away.
Top up a gift card and void it
Supported plans: one store, multi-store
Well, we don’t mean to ask you to top it up and void at the same time – but now you could if you want. It’s really a pity if a beautifully designed gift card ends up in bins after it’s fully redeemed, isn’t it? Let’s not even discuss the environmental cost. To improve on this and make gift cards reusable, Hike now supports recharging a gift card.
The recharging process is similar to selling a new gift card. If you have entered an old gift card number when selling it, you will get the balance on the page and can top it up from there.
Besides, Hike has also added the support to voiding a gift card. In case a gift card is sold wrongly by mistake, you can void it by voiding the gift card sale, just to avoid your report being messed up.
More versatile reports
Supported plans: please refer to the feature list
Reports are never as important as they are now. Though you can always have an Excel expert to do it for you, a simple and intuitive report means cost saving and a better management of your business. We’ve released some updates to the reporting section, major or minor, just to make your life easier.
- Reporting > Register > Float in/out. The report is designed to pull up all the cash in and out activities in the chosen time period. You don’t need to bother checking each shift report to get the data. (supported plans: all)
- Reporting > Register > Shift report > Transaction by SKU. Line-item notes and invoice notes have been added to the report, which hopefully can provide a better context when checking the numbers. (supported plans: one store, multi-store)
- Reporting > Users. We still keep the timecard report for deleted users. Even if you have deleted the user of a casual worker, you can still calculate his pay with the report. (supported plans: one store, multi-store)
Quotes and unit of measure available to iPad users
Supported plans: please refer to the feature list
We’ve got many positive feedbacks on the features we’ve released recently. Thank you all for that. It’s really a great encouragement to us and helps our product team make up our mind to provide these features in our iOS app as well. The following new features have been added to our POS app on iPad.
- Issue a quote (supported plans: one store, multi-store)
- Unit of measure (supported plans: one store, multi-store)
- Add shipping fees to an in-store sale (supported plans: all)
- A new gender option: prefer not to say (supported plans: all)
Exchange a sale for a different customer
Supported plans: one store, multi-store
While 90% of the exchange is done with the buyer, the other 10% is done with the gift receiver. We certainly don’t want to leave you with no option when serving those 10% of cases. Now, when processing an exchange in your store, you are able to change the customer on the process sale screen by removing the old one and adding the new.
Add notes in purchase returns
Supported plans: one store, multi-store
When you return a purchase order, your supplier might ask you 2 questions.
- What’s the original purchase order number?
- Why do you want to return it/them?
You may also want to record the answers yourself, for your own auditing purposes. To do that, please simply add the notes when you initiate the purchase order return. Also, in case you don’t know, the original purchase order number will be added automatically by the system after you complete the return.
Upcoming features
- Add receiver’s details in delivery addresses
- Compare reports with the same time last year
- A new integrated payment type – Windcave
That’s all for now. Thank you for your reading, and we will see you in the next newsletter.