Hi everyone, hope everyone had a safe and fruitful holiday. December is as always, a busy period in terms of the business for you. As such, even though we had a ton of new features ready to release, we were holding off on them to ensure unchanged workflow for your team.
We are excited to bring these features to you now. We have listed all improvements and new features herewith.
New options of integrated payments in AU
All of the following payment processors are supported as integrated payment types in Australia.
- NAB (National Australia Bank)
- ANZ (Australia and New Zealand Banking Group)
- Fiserv
- Bendigo (Bendigo Bank)
We’ve partnered with Linkly, an integrated EFTPOS solution, to open up the opportunities to use them as integrated payments with Hike. At the moment, we are working on the partnership with the banks and will announce it when they are ready. Please stay tuned and excited.
New terminal compatibility for Worldpay in US
If your business is located in US and using Worldpay, a new model, Ingenico Lane/3000, is added in the list of Hike supported terminals. It’s a smarter terminal, and here’s some brief information of it from its official website. You can also approach the Worldpay team for further details.
Managing awaiting stock
Receiving stock has got much easier than ever before. It takes only a few clicks to locate a purchase order or transfer related to a delivery you just received.
In the past, you might have experienced going through all open purchase orders, just to find which one is related to what you’ve got. It may take you 30 minutes or even a few hours to complete, if you have many open ones. Now, 5 minutes instead.
Links of the related purchase orders and stock transfers have been added on the My Inventory page. The whole process is as easy as finding the product, going through the linked purchaser orders or transfers, and receive it. For further information on how to use it, please refer to Tips: Check Where Awaiting Stock Come from.
Managing delivery addresses (supported in one-store or higher plans)
“Please deliver what I bought to the following address: xxx.” If you frequently get requests like this from your customers, the new feature of managing delivery addresses will help you streamline the process.
Activate the delivery address feature from Store setup > General > General rules. Then, you will be asked to enter a delivery address to a sale when a customer is added. It will be then printed on receipts.
The delivery address is recorded both on the customer and the invoice levels, and you can easily manage a customer’s delivery address/es on the customer profile page.
Optimised accounting integration
Average cost calculation, the sync of shipping taxes and sales tracking have been enhanced in the recent update.
Regarding the best practice of using Hike and the accounting platforms together, there are a thousand Hamlets in a thousand people’s eyes. The following solutions we’ve implemented provide you with more flexibility on how to operate between Hike and the accounting platform.
- When a purchase order syncs from your accounting platform, it will be used to calculate the average cost of products.
- Hike will calculate the shipping tax based on the integration settings, if you are using BigCommerce as your eCommerce channel, and sync the shipping tax to your accounting platform.
- By entering sales codes for composite products, you are able to track sales of composite products with a separate income account.
A new cash register report (supported in one-store or higher plans)
To help you reconcile your register report better, a new report has been added into Reporting > Register. Click on the register report and navigate to TRANSACTION BY SKU. You will then get the following details.
- Product SKU
- Sale reference number
- Quantity sold
- Sales (ex. tax)
- Tax
- Sales (inc. tax)
- Discount offers
- Order discounts
- Sales total (inc. tax)
- Payment types
You can export the report into Excel or PDF as well, where additional data like product name, transaction time, and customer name will be included.
New offer types supported in tablet apps
Late 2020, we’ve introduced 2 new discount offers into Hike.
- Buy X units of product A and get $Y off (Set $ amount off, not %)
- Buy X or more of the products, get $Y off for each
The offers were initially launched with PC/Mac support, while are also available to Hike users on iPads and Android tablets now. Set the discount up with a browser, and perform “data sync” in Settings > General setting in the tablet app. You will then get the discount activated and applied when processing sales on your iPad or Android tablet.
That’s all for now, and more is coming. Thanks for reading this.