FAQs
Common questions about Hike
Frequently asked questions
No setup cost. Start with a free 14-day trial, then pick a plan from $59/month for one outlet. Pay only for what you need, upgrade or downgrade anytime.
No. Most selling features work offline and sync automatically once you're back online. Admin tasks like adding products and stocktakes need internet.
Signing up takes under a minute, with tax, currency and date formats set automatically for your country. Import your products via CSV in whatever format you have, and Hike matches the fields for you.
Usually, yes. Hike supports industry-standard receipt printers, barcode scanners and cash drawers on PC, Mac and iPad. See our POS Hardware page for tested models.
Yes. HikePay is built natively into your POS, with zero monthly fees, fast settlements and no lock-in contracts. Sale amounts transfer straight to your terminal. More on our Payments page.
Alongside HikePay, you can create custom payment types and keep your current processor, with reports and analytics for each.
Fast. Exact timing depends on your region, but HikePay is built to get your money to you sooner.
No. HikePay is month to month with no lock-in, so you stay in control.
Yes. The Hike iPad register app works offline and is available on your free trial.
No. Import your CSV as is, and Hike guides you through any errors as you go. No reshuffling to match a template.
Yes. Hike supports any number of products, SKUs and barcodes.
Accounting: QuickBooks, Xero, MYOB. eCommerce: Shopify, WooCommerce, BigCommerce. Marketing: Mailchimp. More added regularly.
Yes, effective 1 July 2026. Yearly billing gives you 2 months free. See Pricing.
Yes. Table management, Pay at Table and split billing keep service fast. See Restaurant POS.
Yes. HikeKiosk runs natively on your Hike POS, so orders, products and reporting stay in sync.
Yes. One inventory across both, synced automatically with Shopify, WooCommerce and BigCommerce.
Yes. Sell and take payments anywhere, from the shop floor to a market stall.
Yes. We have partners across Australia, USA, Canada, New Zealand and the UK. Get in touch and we'll match you to the right one.
Yes. Hike takes regular cloud backups, so if a device fails you just log in elsewhere. Financially critical customer data isn't stored on our servers.
Yes. Payment data is handled to required security standards.
Yes, from 1 to 100+. Add or remove outlets and registers with a click as you grow.
Yes, with a click, no questions asked. Handy for seasonal and pop-up stores.
Yes. Custom tax rules, custom payment types and automatic regional currency symbols. Hike is also multilingual.
Yes, 24/7 on live chat with no premium charges, including during your free trial.