Hike Update: June 2026
Hello all,
Hope you are well! We’ve been working behind the scenes, listening to your feedback, and dreaming up ways to make your daily retailing smoother, faster, and even more rewarding. Today, we’re absolutely thrilled to roll out a brand-new set of features designed to save you time, wow your customers, and help your business soar to new heights.
Think of this release as our way of saying thank you for growing with us. Whether you’re managing inventory, closing sales, or tracking performance—get ready to fall in love with your Hike POS all over again.
So grab a coffee ☕, scroll through the highlights below, and let us know what you think. Your next favourite feature is just a few clicks away!
Let’s check all the features in detail.
Introducing AI Workflows:
(Supported plan: Hike Plus + AI Credits required)
We’re excited to introduce AI Workflows, a new section in Hike designed to help automate everyday business tasks.
With AI Workflows, you can:
Automate Social Media Posting – Generate and auto-post product-focused updates to your social media channels with AI assistance.
WhatsApp AI Chatbot Automation – Provide instant responses to your customer inquiries through an AI-powered chatbot.
Monthly Sales Report Automation – Automatically receive the monthly sales summary report via email without manual effort.
AI Store Management via Telegram – Access key store information, such as inventory, sales, and customer details, directly through Telegram.
Simply navigate to AI Workflows in your Hike account to explore and activate the automations that best suit your business needs.
We’ll continue adding new AI-powered workflows to help you run your business more efficiently.
Pay by Link – Accept Payments Remotely, Even When the Customer Isn’t in the Store
(Supported plan: All)
You asked for an easier way to collect payments when your customer can’t be present. We listened.
Introducing Pay by Link – a simple way to send a secure payment link to your customer directly from Hike POS. No more manual follow‑ups or waiting for the customer to return to the store. Just add the customer to the sale, send the link, and let them pay from anywhere.
Note: This feature is available only if you have Hike Pay activated. Also, the customer needs to be added to the sales for this option to appear.
New Feature: Pay with QR Code – Faster Checkout, No Swiping or Tapping
(Supported plan: All)
Sometimes your customer just wants to scan and pay – no card, no cash, no typing. Now you can make that happen right from Hike POS.
Introducing QR Code Payment – the cashier generates a QR code for the sale, and the customer scans it with their phone to pay using Google Pay, Apple Pay, or any UPI / wallet app that supports QR code payments.
Faster checkout. Happier customers. Cleaner counters.
Sell Smarter: Unit of Measure (UOM) now available online with Hike eCommerce
(Supported plan: Add-on)
Your UOM products are no longer just for your physical store. With this release, Hike eCommerce fully supports Unit of Measure products, meaning your online customers can now buy the exact same products – in kilograms, grams, pieces, or any unit – just like they would when walking into your store. No more confusing conversions or limiting what you list online. What sells at your counter can now sell on your website, beautifully and accurately.
Smarter, Faster Excel Imports – AI-Powered Column Mapping
(Supported plan: Add-on)
We’ve added powerful new AI features at the back-end to turbocharge your mapping and import process. Once your AI-Assisted import add-on is active, simply drop your Excel file—our system automatically recognizes and maps every column. No manual matching, no headaches.
Whether you’re updating products, customers, suppliers, purchase orders, or gift cards, your data lands exactly where it belongs. Fast, accurate, and effortless!
More Ways to Pay, Happier Customers – AliPay & WeChat Pay Now Live on HikePay!
(Supported plan: All)
We’re thrilled to announce that AliPay and WeChat Pay are now fully activated in HikePay! Whether you’re serving international travellers, local customers who prefer digital wallets, or anyone who loves a fast, scan-and-go experience – you can now accept payments from two of the world’s most popular payment platforms.
No extra setup headaches. No clunky third-party apps. Just seamless, secure, and speedy checkouts right inside your HikePOS. Your customers tap, pay, and smile. You get paid faster. Everybody wins.
HikePay Goes Global – Now Live in Europe, Canada, Hong Kong, & Singapore!
(Supported plan: All)
Big news! HikePay is now officially available in Hong Kong (HK), Europe (EU), Canada (CA), and Singapore (SG). That means more businesses, in more countries, can now enjoy fast, secure, and unified payments — all from their trusted Hike POS dashboard.
We started with a simple idea: give you one powerful platform to accept payments anywhere, without the headache of multiple providers. And you loved it in Australia, NZ, USA, and the UK — so we couldn’t wait to bring HikePay to even more of you.
One platform. One dashboard. Payments without borders.
Introducing new themes and Layout for Hike eCommerce!
(Supported plan: Add-on)
We’re beyond excited to unveil 10+ new themes and Layout for Hike eCommerce theme customization! This powerful new feature gives you full control over how your online store looks and feels — from headers and footers to product grids, page structures, and everything in between. No coding required. No design headaches. Just drag, tweak, and preview until your store looks exactly the way you dreamed it.
Your customers will notice. And they’ll love shopping in a store that feels as polished as your brand deserves.
Introducing the HikePay Merchant Settlement Report!
(Supported plan: All)
We’re over the moon to announce the Merchant Settlement Report for HikePay! This is more than just a report — it’s your complete financial story, neatly packaged into a downloadable, easy-to-read merchant statement. Think of it as your HikePay “bank statement,” but smarter and built just for merchants like you.
Whether you need to reconcile your books, analyse your fees, or simply understand your profit and loss at a glance — this report delivers. No more guessing. No more scattered data. Just clarity, confidence, and control over your settlement information.
WooCommerce Meets HikePay – Now Accept Payments on Your Online Store!
(Supported plan: Hike Plus)
If you love WooCommerce and you love HikePay — this one’s going to make your day. Maybe your whole week!
We are absolutely thrilled to announce the HikePay Plugin for WooCommerce! Now, merchants running their online stores on WooCommerce can add HikePay as a seamless, secure payment option at checkout. That means your customers get more ways to pay, and you get to manage everything from the same Hike ecosystem you already trust.
Please contact support team for the plugin download.
Store credit sync between Hike and BigCommerce
(Supported plan: Hike Plus)
We are delighted to announce Store Credit Sync between Hike and BigCommerce! Now, customer store credit balances stay perfectly matched whether they shop at your brick-and-mortar store or on your BigCommerce online store.
Based on your sync settings, store credit balances are automatically synchronized between customer accounts in Hike and BigCommerce. When a customer earns or spends credit in one platform, the other platform knows about it instantly.
One customer. One balance. Zero confusion.
Cost Price Now Syncs Between Hike & WooCommerce!
(Supported plan: Hike Plus )
We’re excited to announce Cost Price Sync between Hike and WooCommerce! Now, the product cost price you set in Hike will automatically sync to WooCommerce’s native “Cost of Goods” field. No more double-entry. No more mismatched margins. Just clean, consistent cost data across both platforms.
We’ve added a dedicated setting on the integration page so you can activate this feature with a single click.
More Control Over Gift Cards – Edit Details or Deactivate
(Supported plan: Hike Plus)
We heard your feedback – sometimes you need to correct a gift card entry or retire an old card that’s no longer in use. Now you can do both, right from Hike POS.
Introducing Gift Card edit and active/deactivate option– the ability to edit gift card details (like recipient name and email) and mark a card as inactive when it’s lost, cancelled, or no longer valid.
No more workarounds. No more confusion. Just full control.
Quick Price & Quantity Pop-up for $0 Priced Products
(Supported plan: Hike Plus)
Do you sell products that don’t have a fixed price—like custom orders, variable-size items, or goods that change cost daily? Until now, you had to work around this. Not anymore.
We’ve introduced a new feature that lets you create a placeholder product with a $0 retail price, then set the actual price and quantity right at checkout—exactly when you need it.
Once enabled, whenever you add a zero-price product to the cart, a pop-up will automatically appear on the POS screen.
In this pop-up, you can manually enter:
- The sale price for that specific transaction
- The quantity the customer is buying
Now you can create products once and sell them at the right price every time. no more workarounds, no more editing products back and forth.
Assign a different salesperson to the entire sale
(Supported plan: Hike Plus)
We’re excited to introduce the new “Served by“ feature, which lets you credit the right salesperson—not just the cashier—for every transaction. To enable it, simply go to Store Setup > General Settings and toggle on the dedicated salesperson option. Once active, the cashier can select the correct salesperson from the “Served by” dropdown right in the cart during checkout. After the sale is completed, the salesperson’s name will appear on the receipt and transaction history, and the sale will count toward their individual performance targets.
Keep in mind, the assignment can only be made while the sale is in progress and cannot be changed afterwards. If no one is selected, the sale will automatically default to the logged-in cashier—so you’re always covered!
Every feature we build starts with your feedback, your challenges, and your dreams for your business. Thank you for trusting Hike POS to be a part of your journey.
Coming Soon in Upcoming Releases
We’re not stopping here! Our team is already hard at work on the next wave of features to make your life even easier. Here’s a sneak peek of what’s on the horizon:
✨ Tax-Compliant e-Invoicing for Fiji
✨ Tax-Compliant e-Invoicing for Europe
✨ New Phase of ZATCA (Zakat, Tax and Customs Authority) for Saudi Arabia
These features will be available in upcoming releases — so stay tuned, and as always, we’ll keep you posted! 📢
Have questions? Need help? Or just want to share how much you’re loving these new features? We’re all ears!
Contact us on our 24/7 chat support or send an email at support@hikeup.com
Thank you for being on this journey with us. We wake up every day excited to build tools that help your business grow. You’re the reason we do what we do.
With gratitude and excitement,
The Hike Team