Boost your customer service with Hike’s Smart-Sync technology

As we know, providing customers with a seamless Omnichannel experience is crucial. Customers want convenience and the technology is constantly evolving to fulfil that desire.

You can now use cloud-based mobile payment processing to complete transactions anywhere in your retail store, restaurant or gym. Even customers can themselves input an order at the product display or a restaurant table. This adds value to their experience with you and is another step in convenience for you as a vendor.

With Hike, this technology has progressed one step further. Hike’s Smart-Sync technology allows you to record orders using any one register and the transaction is instantaneously made available on all registers across your shop or venue.

Whilst previously staff were tied to specific registers to update their checks, thanks to the arrival of Hike’s Smart-Sync technology, that problem has been eradicated. Information keyed into one register will automatically be synced across all of them. Of course as the name suggests, this synchronisation is smart and server less, saving you valuable space and money on bulky, expensive space-hogging servers!

With instantaneous sync without screen refresh or delays, Hike’ Smart-Sync technology solves many problems. For example, a customer places an order for breakfast at a restaurant table, the order is available on kitchen screen within milliseconds. How cool is that? You no longer have to run back to kitchen or have a kitchen dockets printer. Hey, go green! And your staff can

Similarly, your ecommerce orders are instantaneously linked with your POS registers so the online orders are updated in a jiffy and chances of inventory overselling becomes a thing of the past.

Last but not least, because the sync is without the help of cloud server, it is superfast, highly reliable and in real-time. Yup it’s actual real-time! It’s not that so called real-time sync offered by many of our competitors. Hike helps you speed up the entire order process and meaning your staff will have more time to concentrate on providing optimal service.

Here at Hike, we are pleased to be able to offer Smart-Sync as part of our innovative point of sale software. Only have one register? You could find that additional sales and increased efficiency mean that taking on a second register quickly pays for itself, whilst helping your business to grow.

Our affordable POS software offers plug-and-play, simple set-up; using Hike POS technology will allow you to reap the benefits of Smart-Sync technology quickly and without any upfront costs. Still not sure? Take advantage of our no-commitment 14-day free trial.